IT Service Desk Specialist with German language Nowa


Our client is one of the biggests TSL worldwide company. For main IT Department, based in South Warsaw, we are currently looking for:

IT Service Desk Specialist with German language

location: Warszawa

 

 The Key Responsibilities:

  • Act as a Single Point of Contact for all IT Users
  • Log, categorize and prioritise all relevant incidents and service requests
  • Provide first level support in order to restore the service as quickly as possible
  • Properly allocate incidents and service requests to other Resolver groups
  • Be part of Mon-Fri 9-17 on duty service with weekends coverage every couple of weeks.

 

 We expect you have:

  • Proven working experience in providing IT Support
  • Comprehensive knowledge of basic hardware and software products
  • Advanced troubleshooting skills
  • Customer service orientation
  • Fluent written & spoken English and German language (must have both)
  • Experience in ITSM tool usage (i.e. Service Now, Remedy, HP SM etc.)

 

 Will be considered as a major plus:

  • Knowledge of other European languages (especially German or French)
  • ITIL Foundation Certification

 

 Benefits offered:

  • Permanent contract
  • Private health care with an option for a family coverage
  • Group life insurance
  • Subsidised sport cards, cinema and theatre tickets
  • Structured training and development program
  • Clear career path
  • Work for a global industry leader
  • Various challenges at work
  • Great atmosphere
  • Sport events for employees
  • Opportunity to participate in the employee volunteering program

 

 Other:

  • Please send CV in English! :)

 

Jak aplikować


Aplikuj

TeamQuest.pl


http://TeamQuest.pl

Polska, Warszawa

Pełny etat


Dodano: 2017-10-17


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